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Clients - Menu
"This was a big job and they did a very nice job. We really appreciated them taking good care of our home. "
~David R., Dunwoody 
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You are a partner in our process.
Our process is all about you and your needs. We work side by side with you throughout the entire project. Restoring a home can often feel overwhelming and create a bit of anxiety for any homeowner. We understand that. Our job is to take care of all of the details so you don't have to worry. We work with you to make everything proceed as smoothly as possible and to answer your questions as they arise. We complete our projects on time and on budget. While we work, we keep your home and property clean and clear. Our goal is to make your restoration experience a pleasure.
We are often asked what is involved in restoration projects. Our clients find it helpful to review the steps we take to assure a project is successful. We've been using these steps successfully for over 20 years. Be sure to check out the frequently asked questions about how we work featured below. If you have questions about how to protect your home from termite damage and woodrot damage, visit our Common Questions page. 
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A little helpful Q & A about how we work...
What types of payment do you accept?
We accept cash, check, Visa, and MasterCard.
Payment is expected at the time services are completed. For projects that exceed $10,000, we implement a draw system.
Payment is expected at the time services are completed. For projects that exceed $10,000, we implement a draw system.
Do you provide proof of insurance, etc.?
Yes, we provide copies of our state Contractor's Licenses, local Business License, and Proof of Insurance upon request.
What is involved with an inspection?
Most work involving structural repairs must be permitted and inspected by local building officials. We will obtain all necessary permits and will work with you to schedule all inspections. Almost all permitted jobs will require at least two inspections: framing and final. Inspectors will expect a homeowner to be present during inspections. Building officials don't schedule inspections for a specific time, but they are usually able to narrow down their visit to a 4-hour time frame.
How do you take care of our property?
We tent, put plastic down, wear shoe covers, and leave the entire workspace clean and clear every day.